Heritage Bank
of Schaumburg
1535 W. Schaumburg Rd.
Schaumburg, IL 60194
(847) 524-4000 Ph.
(847) 524-1974 Fax
customerservice@
hbschaumburg.com
Fraud and Phishing Alert
What is an email scam?
Be Aware of Email Scams
Criminals are soliciting customers by email in an effort to illegally obtain personal information. The email address and the website address may appear almost identical to those of legitimate financial institutions. The email will claim that there is a problem with an account and will provide a link to a site that may look authentic. You will be asked to input personal information such as bank account numbers, PINs and a Social Security Number. These e-mails attempt to trick customers into supplying sensitive personal data. This fraudulent practice is often called "phishing" or "spoofing". Contact your real financial institution's web site or call them directly.
IMPORTANT: If you receive an e-mail requesting personal information, you should not provide it or click on a link - even if it looks like the request comes from a legitimate website.
Below is a sample phishing e-mail recently sent to other bank customers:
Subject: Found error! Please resubmit hbschaumburg.com urgenos
Dear Heritage Bank of Schaumburg Customer: During our regular update and verification of the Internet Banking Accounts, we could not verify your current information. Either your information has been changed or incomplete, as a result your access to use our services has been limited. Please update your information. To update your account information and start using our services please click on the link below: http://www.hbschaumburg.com/internetBanking/RequestRouter? Note: Requests for information will be initiated by Heritage Bank of Schaumburg Business Development; this process cannot be externally requested through Customer Support. Sincerely, |
Who Should I Contact?
Contact Customer Support immediately if you suspect Identity theft or fraud involving any of your accounts.
Other Important Contact Information
Contact Name |
Web Site |
Phone Number |
Equifax |
Fraud Line: (800) 525-6285 |
|
Experian |
Fraud Line: (888) 397-3742 |
|
Trans Union |
Fraud Line: (800) 680-7289 |
|
Federal Trade Commission |
Fraud Line: 1-877-IDTHEFT |
Other Links:
How Not to Get Hooked
http://www.ftc.gov/bcp/conline/pubs/alerts/phishingalrt.htm
When Bad things Happen to your Good Name
http://www.ftc.gov/bcp/conline/pubs/credit/idtheft.htm
Security tips from the national security alliance
http://www.staysafeonline.info/sectips.adp
